Find the Narwal Robot Model Number
Editor: Feroz Sheikh · Updated · How we verify
Keep the full Freo Z or X family name and every Ultra, Plus or Pro suffix. Narwal often publishes a closed Applicable to list.
Where Narwal says the serial number is
- Serial number:
You can also find the Serial Number (SN) on the back of the robot. Typically, the SN on the robot begins with the letter "Y" and consists of 19 digits.
Narwal: How to Check the Serial Number (SN) of My Robot Vacuum?
The Narwal article covers the serial number. Copy the model name from the app or the packaging as well.
Look-alike names with separate part records
These catalog entries share most of their name but are recorded as different models. Copy the complete name and suffix from your label, then open the exact page; do not borrow a verdict from a neighbouring entry.
| Look-alike models | Catalog codes |
|---|---|
| Narwal Freo X Plus, Narwal Freo X Ultra | Freo X Plus, Freo X Ultra |
| Narwal Freo Z10, Narwal Freo Z10 Ultra | Freo Z10, Freo Z10 Ultra |
Copy the robot identity
Power the robot down by its manual before handling it. Read the product model on its label and compare it with the device details in its app. Keep the complete code and every suffix. A serial number identifies one individual unit, so keep it private; it is not the model to put in a public parts search.
Check the dock separately
A Plus or Ultra bundle can include a station with its own model number. A used robot may have been paired with another base. Copy the station label separately when checking a bag, station filter or charging accessory. The robot name alone cannot resolve a dock mismatch.
Keep generations apart
Use the base-station list for dust bags and the robot list for filters and brushes; one sourced component does not prove the whole kit.
Find the replacement item
A manufacturer item number identifies a specific original part or bundle. A descriptive component label without a published item number stays a catalog label. A retail barcode is a separate identity and should not be inferred from the robot code or seller title.
When the label is unclear
Use the manufacturer support route if the physical label and app disagree. For a correction photograph, crop to the relevant model or part text and obscure serial numbers, addresses and account details. Record which surface the label came from rather than substituting a similar model found in a search.
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