Roomba i Series
Roomba i Series Error 2: Multi-surface rubber brushes cannot turn
Quick answer
Error Two (2) means the multi-surface rubber brushes cannot turn.
Editor: Feroz Sheikh · Updated · How we verify
Exact message and stated cause
| Where it appears | Message | Manufacturer's stated cause |
|---|---|---|
| i Series chart | Clear the brushes, then press Clean | The multi-surface rubber brushes cannot spin |
Check your model first
These instructions cover Roomba i Series (Roomba i1, Roomba i3, Roomba i4, Roomba i5, Roomba i6, Roomba i7, Roomba i8 in this catalog). Match the full model name and the complete message before continuing.
Manufacturer checks in order
- On thick carpet or high-pile rugs, also test Roomba on a hard floor to see whether the issue persists.
- Open the Cleaning Head Module door by pushing on the green tab on the right side of the multi-surface rubber brushes and remove them from the robot.
- Leave the brushes out and close the Cleaning Head Module door, turn the robot over, place it on a flat surface and press CLEAN.
- If Error 2 clears, inspect the brushes and remove any hair or debris, especially under the end caps.
- Reinstall the brushes and re-test the robot.
- If the error returns after reinstalling clean brushes, you may need replacement multi-surface brushes.
Safety notes
Use the instructions for your exact robot and dock. Stop if the unit is wet, unusually hot, damaged or has a swollen battery. Contact the manufacturer; do not bypass sensors or open sealed electrical assemblies.
When to contact support
If Error 2 persists with no brushes installed, contact iRobot Customer Care.
Part usually involved
Only if the checks above fail. The manufacturer article, not this site, decides whether a part is needed.
Main brush
- e/i/j dual rubber brushes (4639309) is listed for Roomba i3, Roomba i7, Roomba i6, Roomba i5, Roomba i4, Roomba i8, Roomba i1.
Before buying a part
No. An error code does not prove a part has failed or that a seller's replacement fits. Check the exact manufacturer identifier separately.
- Roomba i1 parts
- Roomba i3 parts
- Roomba i4 parts
- Roomba i5 parts
- Roomba i6 parts
- Roomba i7 parts
- Roomba i8 parts
Questions about this error
Which models does this guide cover?
These instructions cover Roomba i Series (Roomba i1, Roomba i3, Roomba i4, Roomba i5, Roomba i6, Roomba i7, Roomba i8 in this catalog). Match the full model name and the complete message before continuing.
Does this error prove I need to buy a replacement part?
No. An error code does not prove a part has failed or that a seller's replacement fits. Check the exact manufacturer identifier separately.
Official sources
This guide summarizes published manufacturer instructions. It does not claim a hands-on repair or physical fit test.