Official support source
Error 5: Main brush obstructed
Roborock · S/Qrevo families listed on the linked support page · reviewed 2026-09-03
What it means
The main brush or its installation slots are tangled or blocked.
Safe checks from the manufacturer
- Remove the main brush and clear hair from both ends and both installation slots.
- Reinstall it and retry; contact Roborock if the error returns.
Open the official support page
Stop if the error returns
Do not open a battery, charging dock, motor or sealed electrical assembly. Use the manufacturer support route.