Official support source
Error 7: Drive wheel stuck
Roborock · Roborock S8 · reviewed 2026-09-03
What it means
A drive wheel is unable to rotate normally.
Safe checks from the manufacturer
- Press and spin both drive wheels by hand and remove any trapped debris.
- Retry and contact Roborock if the wheel remains stuck.
Open the official support page
Stop if the error returns
Do not open a battery, charging dock, motor or sealed electrical assembly. Use the manufacturer support route.